Commonly asked questions about custom digitizing for embroidery have been grouped for your convenience. Click a category to find answers about registration, free price estimates, order placement, file formats, payment options, delivery modes, editing and other topics pertaining to our custom digitizing services.
General Enquiries about our Embroidery Digitizing Services
· On what basis do you charge per digitized embroidery design?
· How much do you charge for your logo embroidery digitizing services?
· What artwork file formats do you accept for digitizing my logo design?
· What file formats can my logo design be digitized in?
· Can you provide other artwork formats?
· Which embroidery machines support the formats provided by you?
· How long will it take to digitize my logo or design?
Free Price Estimate
· How do I request a free price estimate for embroidery digitizing?
· What kind of artwork should I submit to get a free quote for digitizing?
· How long does it take to get a quote for digitizing?
· For how long is the quote for logo embroidery digitizing valid?
Placing an Order
· How do I place an order for custom digitizing of my logo or designs?
· In what ways can I make payment?
· Can I follow the progress of my order?
The DIGITEMB Website
· Registering on the DIGITEMB website
· Getting free estimates, placing orders and following up on your order
· Making payments for our custom digitizing services
Delivery of "Digitized Embroidery Logos"
· How long will it take to get my logo digitized?
· How will I receive my digitized embroidery logo?
· Editing of Digitized Logos
Other Common Questions about "Digitizing for Embroidery"
· Can you cope with rough artwork? Can you copy from a garment?
· Is my logo design embroidered and tested before delivery?
· Can I have lettering only in my embroidered logos?
· What is the minimum size requirement of the artwork?
· Do you offer free consultation about digitizing for embroidery?
· Can I request variations of my digitized embroidered logos?
· Can I request multiple sizes of the embroidery digitizing?
· Do you take small orders or only large orders for embroidery digitizing?
· Can I submit vector format artwork for embroidery digitizing?
· What if this FAQ does not answer my particular question about embroidery digitizing?
General Enquiries about our Embroidery Digitizing Services
· On what basis do you charge per digitized embroidery design?
· We charge by the stitch count of the digitized embroidery design.
Q) How much do you charge for our logo embroidery digitizing services?
A) we have two differenent payment optoions:
First Option
3$ / 1000 stitches min 25$ under 10,000 Stitches
For Jacket Back150$- 200$ Max depending on complexity
Secont Option
10,000 Stitches 25$ For Left chest logo
15,000 Stitches 40$ For Left chest logo
20,000 Stitches and more for left chest 60$
Jacket Back 150$-200$ Max depending on complexity
Q) What artwork file formats do you accept for digitizing my design?
A) Image formats we accept for digitizing for embroidery are JPEG, GIF, BMP, TIFF, PCX, DXF, PNG, EMF, WMF, EPS, PSD, and PDF.
Q) What file formats can my designs be digitized in?
A) We provide the following Embroidery formats:
DST, EXP, CND, DSB, DSZ, KSM, T01, T03, T04, T05, T09, XXX, EMT, EMB, TAP, SEW,
JEF, HUS, PES, PEC, PCS, PCD, PCQ, CSD.
Unless instructed by you, we send your digitized logos in DST format. We will also send you a JPEG image along with an actual sew out image of your logo. You can see how your logo will really embroider.
Q) Can you provide other artwork formats?
A) Please let us know if you have the artwork in any other format or want your digitizing work done in any other format. Our embroidery digitizers will be glad to help you.
Q) Which logo embroidery machines support the formats provided by you?
A) Logo embroidery machines that support these formats are Tajima, Barudan, Melco,
Toyota, Zsk, SWF, Happy.
Q) How long will it take to digitize my logo design?
A) Most logos are digitized within 24 hours. Now you can fulfill your orders faster too!
Free Price Estimate
Q) How do I request a quote for your custom digitizing services?
A) Register free on our easy-to-use website by completing a simple form and activating your personal account. Send us the artwork and your detailed requirements and we will get back to you. You can also email or fax us your artwork and your design details.
Q) What kind of artwork should I submit to get a free quote for digitizing for embroidery?
A) You can send us existing sew outs, pictures, drawings and sketches. Or you can send us an image of your logo scanned from business stationery or other sources.
Q) How long does it take to get a quote for digitizing for embroidery?
A) We try our best to give you a price estimate within the same or next working day. That is we will send you a quote within 12-24 hours, if we have the artwork and all pertinent information from your side.
Q) For how long is the quote for logo embroidery digitizing valid?
A) The quote is valid for 30 days.
Placing an Order
Q) How do I place an order for custom digitizing of my logo or designs?
A) You can place your order on our web site using the Order Form. If you haven’t submitted the artwork earlier, please submit it now with complete instructions. Or you can email or fax us directly with all your design requirements.
In what ways can I make payment?
You can pay by Visa, MasterCard and American Express, Discover Card, Paypal account
Q) Can I follow the progress of my order?
A) Yes, you can follow the status of your order by going to the order record page of the website
Registering on the DIGITEMB website
· You can register free on our website by completing a simple form and activating your personal account
· Getting free estimates, placing orders and following up on your order
· After you register you can login to your account and request a free quote, place orders, submit artwork, make payments, follow-up your order and receive delivery.
Q) Making payments for our custom digitizing services
A) You can pay conveniently by paypal account , Credit Card, Western Union, Wire Transfer
Delivery of Digitized Embroidery Logos
Q) How long will it take to get my digitized logo for embroidery?
A) You will receive the digitizing embroidery file within 12-24 hours.
Q) How will I receive my digitizing embroidery file?
A)We will normally send you your digitized logo or design by email
Editing of Digitized Logos
Q) Re-digitizing or editing of digitized logos
A) Changes can always be made to the digitized embroidery files.
Q) Are edits of digitized logos free?
A) For simple edits, we do not charge anything. However for complex edits (if it is something different from what was originally
Requested and priced) we charge a fee depending upon the complexity.
Other Common Questions about our Custom Digitizing Services
Q) Can you cope with rough artwork? Can you copy from a garment?
A) Yes, we will try to clean it up.
Q) Is my logo design embroidered and tested before delivery?
A) Yes, your logo or design is embroidered and tested before it is sent to you.
Q) Can I have lettering only in my embroidered logos?
A) Yes, your logo or design can be digitized for lettering only.
Q) What is the minimum size requirement of the artwork?
A) None. Generally we accept your artwork in any size.
Do you offer free consultation about digitizing for embroidery?
Yes. Our embroidery digitizers and expert management staff will be glad to advise you.
Q) Can I request variations of my digitized embroidered logos?
A) Yes, you can request slight variations of your digitized embroidered logos.
Q) Can I request multiple sizes of the embroidery digitizing?
A) Certainly. If there is no editing or test stitching required for the additional size(s), then you can request ONE additional size at no extra charge. Subsequent additional sizes will be charged.
Q) Do you take small orders or only large orders of embroidery digitizing?
A) Yes, we handle both small and bulk orders.
Q) Can I submit vector format artwork for embroidery digitizing?
A) Yes, we accept vector format artwork for digitizing your logo designs.
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What if this FAQ does not answer my particular question about embroidery Digitizing?
Tel: 904-435-6119, Fax: 905-248-3659, Email: info@digitemb.com
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